Specialized Technology for Secure, Supportive Memory Care Facilities

 
 
 
 
  EXCELLENT  
  
 Based on 24 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 dan birmingham 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I’m the Maintenance Director at Langdon Place of Keene. I take care of 74 Assisted Living apartments, 25 bed Skill Unit and 24 bed Memory Care Uint. The center offers a lot activities, amenities, and comfortable living. When the residents are done with their fun and our rehab residents want to rest and relax. They want to be able to watch their favorite movies, shows and keep up with the news. When we had an issue with a cable outage during the weekend. I called Dave Saenz, him and his  team did not hesitate and acted promptly to recover our connection. There is always a great concern on getting support on weekends. Not with them, they didn’t hesitate and acted promptly to reestablish our connection very quickly. Our center is very satisfied with this company’s services. Even when we swapped over to them due to  non stop issues with a previous company. We ran into some hiccups on the initial install and they fixed them right away. I highly recommend them if your center is looking for a very reliable company. Thank you Dave and the rest of the team. You guys Rock!!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jessica Song 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Dave and his team are incredibly attentive and helpful. In fact, their customer service has been excellent—whenever we need assistance, they’re quick to respond and help resolve the issue. It’s reassuring to know we can count on their support when we need it, especially owning a care home. Residents have been really enjoying DirectTv. Thank you for the reliable service and outstanding customer care!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Cris Margaret 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Dave Saenz was a huge help! We were referred to him by our mentors for our senior living. Right when I contacted him, he was responsive and quick with my order. Thank you Dave for making this process smooth and easy.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Garry Leonas 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We've been working with CSS for just over three years, and our experience has been excellent. At present, they operate in more than 30 of our senior living communities. There are plans to expand their coverage to all current locations as existing contracts conclude, and also to any future acquisitions and/or developments where appropriate.  On the sales side, they truly listen to our needs, provide effective solutions, and stay within our budget. After the sale, especially regarding installation and service, the CSS team strives to minimize downtime during setup. If any issues arise during installation, they're resolved quickly, and any service concerns after handoff are promptly addressed. CSS collaborates closely with us, consistently showing flexibility and unwavering commitment to support our team and, most importantly, the residents who call our senior living community’s home.  CSS is more than just a vendor, they are a partner working with us side by side.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Susan Floyd 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Professional and prompt with requests or concerns.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 J Scat 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The customer service and professionalism of the team here is off the charts!  It’s so important not only to get the best bang for your buck but to have the support around the product really makes a difference.  Give these folks a call they can help!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Xina Jones 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
As a procurement consultant representing senior living operators, I've had the opportunity to evaluate a wide range of service providers and CCS consistently stands out as a best in class partner. Their team demonstrates a deep understanding of the unique needs within senior living environments, balancing resident satisfaction with operational efficiency. From initial consultation through through implementation, CSS delivers a seamless, highly organized process with clear communication at every stage which is critical when coordinating across multiple locations and stakeholders. What impresses me most is their ability to tailor solutions that align with budgetary constraints and evolving technology expectations. Their platform is reliable and easy to navigate for residents, and supported by a responsive service team . I highly recommend them to any senior living organization looking to enhance their resident experience.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Eduardo Torres 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I had an excellent experience working with this company on a DIRECTV installation for a senior living community. From start to finish, their team demonstrated professionalism, strong communication, and attention to detail. The installation quality was outstanding, and the CSS delivery was handled efficiently, ensuring a reliable and high-performing system. What really stood out was their commitment to customer service—they took the time to address all questions from both staff and residents, making sure everyone felt comfortable with the new setup. The technicians and installers were knowledgeable, respectful, and very helpful throughout the process. The customer service team also exceeded expectations with their responsiveness and support. Overall, I highly recommend this company for any DIRECTV or large-scale installation projects. They truly go above and beyond to deliver quality work and a great customer experience.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 RCL Technologies 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I’ve worked with Commercial Satellite Services (CSS) for several years now, and they continue to stand out as our preferred partner. While we have worked with multiple vendors in the past, none match the level of consistency, professionalism, and care that CSS brings to the table. From ownership with Dave to operations led by Greg and Jeimy, their entire team demonstrates a level of sincerity, integrity, and pride in their work that’s rare in the senior living technology space. They truly treat every vendor, customer, and client like family, and that shows in both their service and long-term relationships. Having worked with dozens of companies in this industry, I can confidently say CSS will always be the best and our favorite partner. Highly recommend.