Customer Care
Technical issue, service question or account help? Tell us what’s happening and we’ll take it from there.
Customer care phone
714-237-1330
Support email
support@cssdtv.com
Live chat
Start a chat →
We’re here to help
Submit a service request
Prefer to reach us online?
Fill out the form and a specialist will follow up.
For urgent issues, call 714-237-1330.
Common support requests
Our customer care team frequently helps with
Service interruptions
DIRECTV packages and equipment
Billing and account support
New activations and upgrades
General product information
Have a concern that’s not listed? Contact us and we’ll help.
What happens next
From request to resolved
We receive your request
You get a confirmation that we have it.
A specialist reviews it
Many issues are fixed remotely, without a visit.
We follow up until it’s fixed
If a technician is needed, we schedule the visit with you.
Support email shown as support@cssdtv.com; the live page lists a placeholder address. CSS to confirm the email, live chat and response process.
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